Year End Form W-2 / 1095-C Frequently Asked Questions for Employees

  • When can I expect to receive my W-2?

    Your employer is required to provide you with Form W-2, Wage and Tax Statement. If your employer does not provide online access to your W-2, they must mail or hand-deliver your W-2 to you no later than January 31st. If you are not sure if you have online access, please check with your company HR or Payroll department. Only your employer can give you online access.

  • How do I access my W-2?
    • If your employer has given you online access to access your pay information, log into ProWork. Note, not all companies use our online portal so if you are unable to log in, please contact your employer directly to ask about your W-2.
    • If you’re having trouble logging in, please ask your employer’s payroll or HR contact for help. If you know your company code and username but need to reset your password you will be able to do that by accessing the ProWork login page here: ProWork Login.
    • What if the information on my W-2 is wrong?
      • If there’s an error on your W-2, please ask your employer’s payroll or HR contact for help. They are the only ones who can make changes to your W-2.

    How do I access my W-2 from a previous employer?
    If you have previously logged into the ProWork portal to get your paystub or W-2 from your former employer, you can try and access your information. If you are unable to log in, your former employer may have removed your online account. You will need to contact your former company HR or Payroll department to request a copy of your W-2. Profit Builders cannot provide you with your W-2. Note: If you are no longer employed by a particular employer supported by Profit Builders, your W-2 will be mailed to the current address on file.

    If you are unable to contact your former employer or are having difficulty getting your W-2, the IRS can help – https://www.irs.gov/newsroom/form-w2-missing-irs-can-help or call 800-829-1040.

    Please note: Profit Builders cannot provide W-2’s, login information or assistance directly to employees. Please contact your current or former employer directly.

  • Additional W-2 FAQs

    What if I haven’t received my W-2?
    If you have not received your Form W-2, please contact your employer to learn if and when the W-2 was delivered. If it was mailed, it may have been returned to your employer because of an incorrect or incomplete address. If you do not receive your W-2 by February 15th, you can call the IRS at 800-829-1040.

    My Form W-2 or 1099 information is incorrect. Who do I contact?
    If your Form W-2 or 1099 information is incorrect, please contact your employer to make the change. Examples of wrong information would be an incorrect Social Security Number, incorrect name, or incorrect wages. If your attempts to have a Form W-2 corrected by your employer are unsuccessful and it is after February 15th, contact the IRS at 800-829-1040.

    I need a W-2 or 1099 from employer who has gone out of business. What do I do?
    If your former employer is no longer in business, they are still obligated to provide you with a W-2. If you still do not receive your W-2 by February 15th, you can contact the IRS at https://www.irs.gov/newsroom/form-w2-missing-irs-can-help or call 800-829-1040.

  • Form 1095-C FAQs

    If you work for an organization that employs more than 50 employees, you will receive a Form 1095-C from your employer and may need to submit information from it as a part of your personal tax filing.

    Organizations that employ more than 50 people are required to report to the IRS on the health insurance, if any, offered to their full-time employees. The Form 1095-C includes information about the health insurance coverage offered to you and, if applicable, your family. You may receive multiple Forms 1095-C if you worked for multiple applicable large employers in the previous calendar year. You may need to submit information from the form(s) as a part of your personal tax filing.

    What do I do with the Form 1095-C?

    Keep this form with the materials you give to your tax preparer. If you prepare your own taxes, you may need to refer to this information as you prepare your return.

    How will I receive these forms?

    You may receive these forms by U.S. Mail, or hand delivery (for example, from your employer); or, if you consented to receive the forms electronically, you can access these forms by logging into your ProWork account here: ProWork Login.

    When will I receive these forms?

    By March 2nd, covering the previous year.

    What if I don’t receive a Form 1095-C from my employer by March 2nd?

    Not all employers will furnish a Form 1095-C.  Only large employers – those with an average of 50 or more employees – are required to furnish them. You may need to call your employer to ask if they will be providing these forms.